
Paula Englebrethson
Show moreFrom the moment I first contacted Norfolk Forwarding, and through the entire process, they coordinated every part of the move. They really took the stress out of, what could have been, a very stressful situation.
Again, thank you to all involved. I can most definitely recommend Norfolk Forwarding Services for your move.

Peter Davies
Show moreYour knowledge, experience and professionalism made the move an easy one.
I have no hesitation recommending your services to others.

Keith & Sandy Smart
Show moreAlso like to thank April for organising everything at this end. You have a great team.
Much appreciated.

Judith Anderson
Show moreIt’s door to door service; everything packed securely, and the invoice came in at less than the estimated cost! When does that ever happen?

Carolyn Douran
Show moreToo easy just a matter of a few keyboard clicks a couple of conversation instructions and all done.
Much appreciated.

Jane Sanders and Shane
Show moreIts nerve wracking trying to make sense of how best to get cargo from the mainland to Norfolk Island and when we decided to bring our car over we had no idea how to go about it….
They handled everything with care and kept in touch to let us know when we could expect it.
Thank you for everything

Prue
Show moreBoth Teresa and Fraser were very pleasant to deal with, keeping me informed every step of the way. I recommend them unreservedly.

Bill
Hi Teresa and Fraser.
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Angelo
Dear Teresa
Show moreA very big Thank You again
Sincerely
Angelo
Camberwell Cane

Bryan and Barbara
Show moreAs you know, we have lived in several countries and we are not new to the issues of shipping goods from country to country! This last move was the least stressful and we are delighted to be able to give you our endorsement, as the shipping agents for Norfolk Island.

A Great Testimonial ? Thank You
Dear Teresa
Show moreAfter a recommendation from a leading Norfolk Island estate agent, I contacted Norfolk Forwarding Services with a view to using their services for this move.
As it turned out, this was a sound move ? everything was done properly ? the liaison with New Zealand forwarders, and the motor vehicle handlers, was first class. Full documentation was provided, and the whole move went exceedingly well.
To put things into perspective, I handed my car to the shippers on Thursday, 23 January ? it was shipped out the following weekend on the ?Norfolk Guardian? (as were some of my effects), and it arrived on Norfolk Island the following Friday, 31 January. Customs clearance was supervised by Norfolk Forwarding Services, and this was effected without any delays.
Having been in the business of dealing with forwarding and customs agents for many years, being manager of a US-based scientific equipment company?s New Zealand branch office, I was most impressed with the very friendly and most efficient service provided by Norfolk Forwarding Services. Certainly, I got value for money!
David

Ben and Julie
Dear Teresa
Show moreBen and Julie

Happy Customers
Thanks Teresa
Show moreWe are very happy customers.
Regards, Pippa.

Sue and Bill
Dear Teresa
Show moreSuch is the demand for tradesmen in Sydney that we have only this week finished the landscaping of our backyard, which was the next stage after the interior work, so it?s really been a busy time on top of full time work.
Thanks for your assistance.
Best wishes for Christmas and the New Year
Sue and Bill

Shiralee Cottages
Dear Teresa
Show moreI appreciated not having to do a thing once I had contacted you with the details of the vehicles.
They arrived without a hitch and your keeping me informed along the way was much appreciated.
The three vehicles are now in service in our rental fleet .
I will contact you when we bring further vehicles in.
Best Regards
David Bell
Shiralee Executive Cottages

Sandy
We recently purchased a home on Norfolk Island.
Show moreTeresa and her team supported us all the way through this process from the design and size of the crate, construction material and regulations with regard to the wood the crate was made of and strength required.
It was a step by step process and Teresa was there with us every step of the way.
Even in our moments of anxiety, Teresa was only an email away.
We were on the Island when the crate arrived and Teresa was there on the dock ensuring her cargo was being looked after and the correct procedures were followed.
Our crate arrived at the house and following the customs inspection Teresa had one of her family assist in unpacking the crate as we were under time pressure to have the contents put in the house prior to leaving for home.
If you ask the question did we get good service?
Well I think the latter speaks for itself.
Would I use her company again? ? it?s already in the address file on my computer.
Sandy

Dee
Thank you, Teresa!
Show moreTeresa was initially recommended to me by a former resident and I found her wealth of experience, knowledge of local formalities and advice to be invaluable. She supervised the entire procedure for me, liasing directly with my UK shipping agent in order to ensure the correct packaging and protection for onwarding shipping to Norfolk Island.
My possessions arrived in perfect condition despite a long and difficult journey caused by the bad weather encountered en route. On arrival on Norfolk Island, she organised for my belongings to be transported directly to my new home, ready for the customs clearance
The whole procedure was managed exceptionally well from start to finish and I would highly recommend Teresa with her calm, efficient and friendly service for a trouble-free experience.
Dee

Mark
Absolute pleasure Teresa.
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Shirley
Good morning Teresa,
Show moreYour name was recommended to me by a good friend, and I am pleased she did suggest you.
From Sydney, with the removalists there, by sea to Kingston pier & finally up to Grassy Road, everything seemed to happen so smoothly & effortlessly.
Then your final assessment of the Sydney packing plus island transport resulted in a big smile from me.
Thank you.
I have talked about the other trash & treasure which I plan on bringing here, and would be pleased if you could do your magic with another smaller shipment
Regards,
Shirley

Glenn & Sandy
To whom it may concern:
Show moreSincerely,
Glenn and Sandy

Mike & Sue
Moving is stressful to say the least.
Show moreWith the direct and consistent interaction of a professional international mover the challenge becomes much more reassuring and calming.
Teresa at Norfolk Forwarding was a true blessing.
Her professionalism, knowledge and contacts saved the day for us and would highly recommend her service.
Most sincerely,
Mike and Sue
Formerly USA

Paul & Conni
Show moreFrom our initial contact to long after delivery she was always available to answer any questions about the shipping of our valued household items and car to Norfolk Island. Being novices at trans-Tasman shipping she managed everything from pickup to delivery and took away all the stress of such a monumental move. Thank you Teresa.
Paul & Conni

So Professional!
Teresa,
Show moreThe whole move was done professionally, and with no complications, and for this, I thank you.
Graham

Thoroughly Recommended
Dear Teresa
Show moreWith the tonnes of freight that you handled for us we have only had 1 minor item of damage which was caused by circumstances outside of your control and the insurance claim on this you handled in an efficient and professional manner.
I would thoroughly recommend your business to any persons wishing to transport freight by sea or air to and from Norfolk Island.
Most grateful,
Noel

Done Professionally
To Whom it May Concern:
Show moreOne of biggest concerns was what to bring and how to get it to Norfolk Island in the most successful way.
We ended up having to move 3 x 6 cu/m liftvans from the Gold Coast to Brisbane to the ship.
We also decided to bring one of our cars, a Lexus IS 200.
The lift vans were packed and transported to Brisbane through a removalist from the Gold Coast.
Once at the depot in Brisbane they became the responsibility of Teresa at Norfolk Forwarding.
We organised the car direct with Teresa via emails and successfully delivered the car to her agent in Brisbane.
Our car and the personal possessions came on to separate ships, due to the removalist missing the cut off date in Brisbane for the Southern Tiare.
Our car arrived successfully and without any damage on the Southern Tiare and was professionally supervised by Teresa at this end handling all the necessary customs and importation documentation.
Our personal possessions were held up in Brisbane but due to some thoughtful and professional negotiation Teresa was able to transfer our freight to another ship, The Guardian, which arrived at Norfolk 2 days after our car.
Had that not happened we would have been without our personal possession for at least another 4 weeks. Having been living out of a suit case for 3 months, this was a huge blessing.
Once again Teresa handled the arrival of our possessions at this end and everything arrived at our door in perfect condition.
Everything arrived at our door as per the quote given before we left the Gold Coast.
We have to say we were impressed with the professional way Teresa handled the total freight forwarding operation for us and would thoroughly recommend her services to anybody requiring similar services.
Steve and Lorraine

David Bell
Show moreThey arrived without a hitch and your keeping me informed along the way was much appreciated.
The three vehicles are now in service in our rental fleet .
I will contact you when we bring further vehicles in.
Best Regards
David Bell
Shiralee Executive Cottages
Taylors Rd
Norfolk Island.

Liz
I moved over a very treasured MG from Sydney and used Norfolk Forwarding to take care of the shipping for me.
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Thanks Teresa!

Noel and Margaret Morgan
Dear Teresa
Show moreThe assistance you gave to us went far beyond what one would expect, and for that we are extremely grateful.
The “nothing in too much trouble” attitude of you and your staff deserves the highest praise, and the honesty in returning to us the excess money we had paid, when you found that we had overpaid was outstanding.
Please accept this our endorsement of your service, and feel free to use it in whatever manner you choose

Leslie Buffett
To whom it may concern
Show moreTeresa Cook and her team made what could have been an extremely stressful time, completely seamless and stress-free. My goods were collected from my Gold Coast address, and the next time I saw them they had been delivered in crates to my front lawn at my home on Norfolk Island. Although I delivered my motor vehicle to the wharf myself, I did have the option of having this collected also from my home address. Teresa and her team helped with the unpacking of the crates too. I had no knowledge of the processes required to get goods to Norfolk Island, and as is always the case: leave it to the experts.
In closing, I would like to highly recommend Norfolk Forwarding for any shipping requirements you have ? either to or from Norfolk Island.