Reviews

From the moment I first contacted Norfolk Forwarding, and through the entire process, they coordinated every part of the move. They really took the stress out of, what could have been, a very stressful situation.

Again, thank you to all involved. I can most definitely recommend Norfolk Forwarding Services for your move.

Your knowledge, experience and professionalism made the move an easy one.

I have no hesitation recommending your services to others.

Also like to thank April for organising everything at this end. You have a great team.

Much appreciated.

It’s door to door service; everything packed securely, and the invoice came in at less than the estimated cost! When does that ever happen? 

Too easy just a matter of a few keyboard clicks a couple of conversation instructions and all done.

Much appreciated.

Its nerve wracking trying to make sense of how best to get cargo from the mainland to Norfolk Island and when we decided to bring our car over we had no idea how to go about it….

They handled everything with care and kept in touch to let us know when we could expect it.

Thank you for everything

My beautiful new lounge and dining suites sat forlornly in a warehouse in Sydney for months while I tried unsuccessfully to organise shipping, and it was only when a friend said “You need Teresa!” that things started happening. From that moment on, Norfolk Forwarding looked after everything, making all the necessary arrangements promptly and efficiently, from the paperwork to beautiful custom-made crating for the furniture to ensure it arrived in excellent condition (just as well as it included a glass-topped table).

Both Teresa and Fraser were very pleasant to deal with, keeping me informed every step of the way. I recommend them unreservedly.

It was good to know my dialysis fluid was in our room waiting for me. I am happy to recommend Norfolk Forwarding to anyone wanting goods forwarded to Norfolk. I could not fault the service you gave me. It worked out spot on and worked perfectly. Thanks for a good job.

I feel the need to write to you- a very big Thank You for how professional and individual your service has been, I was delighted this morning when you were able ts confirm the delivery at such short notice, and take care of all the paperwork. Fantastic, this level of service is very rare here. The company I delivered the goods to-brilliant- friendly in the office- even a smile, and the warehouse so organized and clean- Brilliant

A very big Thank You again

Sincerely

Angelo
Camberwell Cane

The part played by your operation was first class and we both really appreciate the work you did, on our behalf.

As you know, we have lived in several countries and we are not new to the issues of shipping goods from country to country! This last move was the least stressful and we are delighted to be able to give you our endorsement, as the shipping agents for Norfolk Island.

I faced the daunting prospect of shipping my personal effects and car.

After a recommendation from a leading Norfolk Island estate agent, I contacted Norfolk Forwarding Services with a view to using their services for this move.

As it turned out, this was a sound move ? everything was done properly ? the liaison with New Zealand forwarders, and the motor vehicle handlers, was first class. Full documentation was provided, and the whole move went exceedingly well.

To put things into perspective, I handed my car to the shippers on Thursday, 23 January ? it was shipped out the following weekend on the ?Norfolk Guardian? (as were some of my effects), and it arrived on Norfolk Island the following Friday, 31 January. Customs clearance was supervised by Norfolk Forwarding Services, and this was effected without any delays.

Having been in the business of dealing with forwarding and customs agents for many years, being manager of a US-based scientific equipment company?s New Zealand branch office, I was most impressed with the very friendly and most efficient service provided by Norfolk Forwarding Services. Certainly, I got value for money!

David

removal and delivery of our belongings from Australia to Norfolk Island, especially with us bringing the boat . We highly recommend her services if you are thinking of relocating

Ben and Julie

and some packing material yesterday as promised.

We are very happy customers.

Regards, Pippa.

It was wonderful that you were able to arrange the collection, shipping, storage and delivery of our goods and it all happened at precisely the time that was suitable to us, and without any damage whatsoever. The delivery people even offered to come back to collect the empty boxes.

Such is the demand for tradesmen in Sydney that we have only this week finished the landscaping of our backyard, which was the next stage after the interior work, so it?s really been a busy time on top of full time work.

Thanks for your assistance.

Best wishes for Christmas and the New Year
Sue and Bill

I appreciated not having to do a thing once I had contacted you with the details of the vehicles.

They arrived without a hitch and your keeping me informed along the way was much appreciated.

The three vehicles are now in service in our rental fleet .

I will contact you when we bring further vehicles in.

Best Regards
David Bell
Shiralee Executive Cottages

and a large stretch of water in between. Then house contents had to be sourced to make it liveable. We had the necessary items in our own country and needed to get these freighted to the Island.

Teresa and her team supported us all the way through this process from the design and size of the crate, construction material and regulations with regard to the wood the crate was made of and strength required.

It was a step by step process and Teresa was there with us every step of the way.

Even in our moments of anxiety, Teresa was only an email away.

We were on the Island when the crate arrived and Teresa was there on the dock ensuring her cargo was being looked after and the correct procedures were followed.

Our crate arrived at the house and following the customs inspection Teresa had one of her family assist in unpacking the crate as we were under time pressure to have the contents put in the house prior to leaving for home.

If you ask the question did we get good service?

Well I think the latter speaks for itself.

Would I use her company again? ? it?s already in the address file on my computer.

Sandy

and hassle-free thanks to Teresa from Norfolk Forwarding.

Teresa was initially recommended to me by a former resident and I found her wealth of experience, knowledge of local formalities and advice to be invaluable. She supervised the entire procedure for me, liasing directly with my UK shipping agent in order to ensure the correct packaging and protection for onwarding shipping to Norfolk Island.

My possessions arrived in perfect condition despite a long and difficult journey caused by the bad weather encountered en route. On arrival on Norfolk Island, she organised for my belongings to be transported directly to my new home, ready for the customs clearance

The whole procedure was managed exceptionally well from start to finish and I would highly recommend Teresa with her calm, efficient and friendly service for a trouble-free experience.

Dee

who has need of your service for Norfolk Island Freight.

from the big island to this small island.

Your name was recommended to me by a good friend, and I am pleased she did suggest you.

From Sydney, with the removalists there, by sea to Kingston pier & finally up to Grassy Road, everything seemed to happen so smoothly & effortlessly.

Then your final assessment of the Sydney packing plus island transport resulted in a big smile from me.

Thank you.

I have talked about the other trash & treasure which I plan on bringing here, and would be pleased if you could do your magic with another smaller shipment

Regards,
Shirley

to help us move our personal belongings and a vehicle. Teresa at Norfolk Forwarding offers a one-stop solution for anyone needing to ship freight to Norfolk Island. She can arrange for everything from pick-up of your goods to packing/crating/shipping and clearing customs. She also provides detailed descriptions of the entire process with crucial instructions for the novice to ensure a trouble-free experience. Teresa has an unparalleled knowledge of the intricacies of Norfolk Island?s Customs regulations ? this knowledge and her years of experience on Norfolk helped us immeasurably as our goods arrived while we were off island. Teresa oversaw the offloading of our goods from the ship and accompanied everything to a secure storage facility that was acceptable to the Customs officials. When we returned to Norfolk she arranged for our goods to clear Customs inspection at the storage site and was with us for that inspection to ensure that all legal requirements were met. If you want a worry-free experience when shipping to Norfolk Island we highly recommend Teresa and Norfolk Forwarding Services.

Sincerely,
Glenn and Sandy